Privacy Policy

1. Introduction

We at Italian Locking Systems UK Ltd respect the trust our customers place in us when they provide access to their Personal Information. This Privacy Policy describes how we work to maintain trust and protect your information.

This Privacy Policy explains how we collect, use and disclosure of personal data you provide when you access or use our services and website (Site)

This Privacy Policy covers data that we collected through the Site, and other data collection or processing, in relation to our business in the United Kingdom and European Union.

By using the Site or providing information to us you will have accepted the Privacy Policy in force at the time of use. We may amend this Privacy Policy at any time.

2. Information Collected

We process personal data in accordance with the law and as far as is reasonably possible in a transparent and fair manner. Our data processing activities are conducted:

1) with your consent;
2) in order to fulfil our obligations to you;
3) for the legitimate purposes of operating our business;
4) otherwise in accordance with law;

As part of the standard operation of the Site, information from your computer or mobile device, including, but not limited to, your browser type, operating system, IP address and the domain name from which you accessed the Site may automatically be collected and stored by the equipment of third parties that we have a relationship with for that purpose.

3. Uses and Disclosures of Information

We will use the information you provide for our legitimate business purposes which include, sale of our products, preparation of pro-forma invoicing/invoicing, delivery and mail shots.

We will only share your personal data as follows:

Sharing with service providers

We may retain service providers to manage or support certain aspects of our business operations on our behalf. These service providers may be located in the UK or in other global locations and may provide services such as credit card processing and fraud management services, credit reference agencies, email service providers, data hosting, management or support of our site. Our service providers are required by contract to safeguard any personal data they receive from us and are prohibited from using the personal data for any purpose other than to perform the services as instructed by us.

Compliance with law

We may also share your personal data when we believe, in good faith, that we have an obligation to: (i) respond to duly authorised information requests of law enforcement agencies, regulators, courts and other public authorities, including to meet national security or other law enforcement requirements; (ii) comply with any law, regulation, subpoena, or court order; (iii) investigate and help prevent security threats, fraud or other criminal or malicious activity; (iv) enforce/protect our rights or (v) protect the rights or personal safety of our employees, and third parties on or using our property when allowed and in line with the requirements of applicable law.

4. Contact Information

When you give us contact information (such as your name, address and/or email address). You agree that we may, as part of our services to you, communicate with you, or initiate communication with you on behalf of third party, through means such as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you may provide to us or that we may otherwise obtain from third-party resources.

5. Opting out

If you would like to opt out you can do so by sending an email to [email protected] for the attention of Mario D’Amico.

6. Security

We use reasonable security measures to help protect against the loss, misuse and alteration of the Personal Information under our control. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. In addition, please note that emails, messages sent via your web browser, and other similar means of communication with other users, are not encrypted. We strongly advise you not to communicate any confidential or sensitive information through these means. Therefore, while we strive to protect your information, we cannot guarantee its security.

All our customers details are stored on an external hard drive on separate computers from the online one’s and from our online printers on a daily basis and are stored in a fire safety safe at night. That way no third party can hack into our computers and get details of our customers

7. Recruitment

We do not accept speculative CV’s. If you use our Site for the purposes of finding work or send us your CV in response to an advertised job you are providing consent for us to use the your personal data for the purposes of our recruitment processes. Any CV received by the Company from an unsuccessful applicant will be deleted/destroyed 12 months from the date of receipt.

8. Processing and Retention of data.

All personal data will be processed in accordance with our data protection policy. We are also Certificated with ICO if you require our policy number you can contact us.

9. Employee Requirements

All our employees including our Accountant, Web Designer and IT Support who have contact with our general day to day dealings have all had to sign an Employee Privacy Notice. If you require details of this you can email us at [email protected] for the attention of Stella Thomson who is the Office Assistant.

10. Cookies

Please click here to view our Cookie Policy

If you wish to discuss anything in our Privacy Policy please don’t hesitate to contact us via email i[email protected] or by Telephone on 0131 665 2256.